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Inspection and Certification

AGRECO offers a inspection- and certification system for organisations and groups of smallholders. This system is based on the respective EU-guidelines. More information can be found here:

GROUP CERTIFICATION - INTERNAL CONTROL SYSTEM

Merkblatt Gruppenzertifizierung - Internes Kontrollsystem

Information sheet Organic Beekeeping

The control and certification procedure

GENERAL TERMS AND CONDITIONS (GTC)

AGRECO FEE SCHEDULE GENERAL FEES

REGULATION OF SANCTIONS

AGRECO Application Form

 


Objections, complaints and appeals

AGRECO has a process regulation for handling objections, complaints and appeals.

Objections, complaints and appeals can be forwarded by telephone, fax, postal mail or electronic mail.

Appeals against evaluation or certification decisions of AGRECO must be forwarded in written form to AGRECO within four weeks after reception, either by postal or electronic mail or be dictated personally in order to be recorded.

Third parties may also present objections or complaints against AGRECO or against one of AGRECO’s clients. We comply with your wish of confidentiality and assure, that your information will not be forwarded to others. However, we have to ask for your name, address and your contact data, in order to secure the reliability of your notice. Please consider, that we have to comply with data-protection rules in respect to the data of our clients. On the other hand, in certain cases AGRECO is obliged to report to the relevant authorities for organic agriculture in the respective country resp. federal state.

We also accept requests concerning the obligation of operators to submit themselves to the organic control system. If there is a doubt, whether an operator is subject to the control system, this can be verified in the “ list of companies”. In case you would like to give us some information on operators, that are not part of the organic control system, we will forward them to the authority in charge.

Please contact us here:

AGRECO R. F. GÖDERZ GmbH

Mündener Straße 19
37218 Witzenhausen-Gertenbach

Telephone: +49 (0) 5542 - 4044
Telefax: +49 (0) 5542 - 6540
E-Mail: info(at)agrecogmbh(dot)de

If you call us, please mention, that you want to file a complaint / objection and name the respective operator. We will then redirect you to the person in charge or to our quality manager.